In our business, freelancers are hired when there isn’t enough time to do the work ourselves or when we are in need of a skill set that can’t be found internally. Projects ranging from flash banner ads to product marketing videos to coding for applications and more are outsourced to people that have been found on numerous online freelance communities that aggregate a vast amount of people with various skills.
Having been in a position to hire a number of freelancers for our company, there at least three things that I wish I would have known when I started. May you learn from my mistakes.
- Be as specific as possible
- Details, details, details – you can never have too many of them. Pretend you’re a Type A personality with a bit of Obsessive Compulsive disorder thrown in. I’ve become a firm believer in the fact that you can never provide enough detail for a project. The person that you end up hiring can take or leave the information that you give them… but what you don’t tell them, they won’t know.
- Know the details ahead of time. Do not lie to yourself and say that they can be figured out as you go along. This will only frustrate the person that you have hired and make the job that much more difficult (plus add to the time it takes to get the project completed). There may be times that you honestly don’t know what you want, but in those cases, be up front and state this in the job requirements. Let the freelancer know if they are going to have creative freedom with the job.
- Most freelance sites have reviews, portfolios, number of jobs worked on and many other details available to potential employers for each of their freelancers. Reading through these will NOT be a waste of your time. Do not just rely on a freelancer telling you that they know how to do something. Get a reference from them for a job similar to what you are asking them to do. Not that all freelancers do this, but I have had a couple of them embellish their skill sets just to get the job that I posted. This led to much frustration on my part and in the end I had to fire those freelancers just to get the job done by someone else who actually had the competence to do it.
- Be very clear about the timeline that you need the project finished in so that your chosen freelancer knows what you expect. Along with their bid, most freelancers will give you a timeline of how long they think it will take them to finish the project. Take the timeline of whomever you have hired and work your deadlines into it. Agree with them on dates for each stage in the process- check-ins, test copies, and final deliverables. The more up-front you can be with these details, the more likely it will be that you have your finished project on time.
While these tips will not guarantee a job well done, they will hopefully help you avoid some common headaches associated with hiring freelancers. What have you learned from working with freelancers? Sound off below.