As a product manager, when doing market research, I always come across interesting articles, blogs, and other media that are worth sharing with others. What I want to do today is share three of my favorite YouTube videos that really made me think critically about how to build application experiences that users love. So sit back, grab some popcorn, and soak in the shared knowledge.

1. Understand your users
   Google set out to understand how many people knew what a browser was. If this video teaches you anything, it’s that if you are involved in this space, you probably know much more than the majority of your users. Building a connection with your users might mean you have to break down barriers. Understand them and speak in their terms. The result is a pretty fun video that shows the barriers Google has in place when trying to increase adoption rate of Chrome:
2. Embrace social; it’s huge and it’s important
   No way around it, social media is huge and is no fad.  Watch this video to grasp its enormity.  Then, brainstorm how to build social media and features into your applications and marketing plan.
3. Obsess over customers, invent, and think long term
   Jeff Bezos, CEO and founder of e-commerce site, Amazon, describes what he’s learned over the years about providing a great service.  All of the items that Jeff reviews can be applied easily to building a great application that users love:

If anyone has favorite videos that speak to anything remotely related to the Windows application marketplace, feel free to share in the comments!

Eric Montag, Product Manager, W3i, LLC
Eric is a Pragmatic Marketing Certified Product Manager and uses his experience in internet marketing to lead the charge in product research, planning, and execution from both a consumer and business standpoint.